Welcome to our website! By accessing or using our services, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase. If you do not agree with any part of these terms, please refrain from using our website.
1. General Information
Our company specializes in steering wheel customization, restoration, hydrographic printing, and tuning parts. We offer custom designs using high-quality materials such as NAPO leather, Alcantara, and carbon fiber components. We prioritize customer satisfaction and ensure that all products are inspected twice before shipping.
2. Orders and Payments
- All prices displayed on the website are in EUR (€) and include VAT where applicable.
- Payments must be made in full before the product is shipped.
- We accept various payment methods, including bank transfers, credit cards, PayPal and online payment systems.
- Custom orders require a non-refundable deposit, and once production begins, the order cannot be canceled.
3. Shipping Policy
- We ship worldwide using reliable courier services.
- Shipping costs are calculated based on the destination and product weight.
- Once the order is shipped, you will receive a tracking number to monitor your delivery status.
- We are not responsible for delays caused by customs clearance or unforeseen circumstances.
4. Return and Refund Policy
- You have the right to return any product within 14 business days from the delivery date if it does not meet your expectations.
- Returned products must be unused, undamaged, and in their original packaging.
- The return shipping costs are covered by the buyer.
- Refunds will be processed within 5 business days after we receive and inspect the returned item.
- Custom-made products are non-refundable unless they arrive damaged or defective.
5. Product Warranty
- All our products come with a limited warranty that covers manufacturing defects.
- The warranty does not cover damage caused by improper installation, misuse, or normal wear and tear.
- For any warranty claims, please contact us with proof of purchase and photos of the issue.
6. Custom Orders
- Custom designs are created based on client specifications.
- Once a custom order is confirmed and production begins, no changes or cancellations are allowed.
- We are not responsible for minor variations in color or texture, as these are natural characteristics of materials like leather and carbon fiber.
7. Liability
- We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products.
- By purchasing from us, you agree to use the products responsibly and follow all installation and care instructions provided.
8. Privacy Policy
We respect your privacy and handle all personal information in accordance with the General Data Protection Regulation (GDPR).
- Your personal details are used only for order processing and communication.
- We do not share your information with any third parties without your consent.
9. Changes to Terms and Conditions
We reserve the right to update or modify these terms at any time.
- Any changes will be posted on this page, and your continued use of our website after any updates will constitute your acceptance of the new terms.
10. Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us:
Email: info@kabutune.com
Phone: +37067051997
By placing an order on our website, you confirm that you have read, understood, and agreed to these terms and conditions.